Urgent Care Revenue Cycle Management

Built for the speed
of urgent care revenue.

Clientele's urgent care intelligence platform validates E/M levels, procedure coding, workers' compensation claims, and occupational medicine billing in real time so every walk-in visit reaches the payer clean, the same day it happens.

See the Platform
HIPAA Compliant
SOC 2 Type II
Today's
Queue
Patient Check-In
Eligibility
Triage
Provider
Diagnostics
Coding
Claim Validation
Payment
Operational Complexity

High volume creates more billing paths,
not fewer.

Eight visit types feed into a single revenue outcome.

Urgent Care Revenue Intelligence

Walk-In Visits

E/M level selection depends on complexity and time documented.

Under-leveled E/M visits are the most common urgent care revenue loss.

Occupational Health

Employer billing runs alongside standard payer claims.

Occupational claims routed to the wrong payer are a frequent denial cause.

Workers' Compensation

Claims require jurisdiction-specific forms and employer authorization.

Workers' comp claims average longer cycles without proper intake.

X-Ray

Professional and technical components bill differently by location.

Split-billing errors are a common source of imaging denials.

Lab Testing

CLIA-waived and send-out tests carry different coding paths.

Lab panel bundling mistakes are a frequent audit flag.

Procedures

Laceration repair, splinting, and I&D codes depend on precise documentation.

Procedure documentation gaps are a leading cause of urgent care denials.

Drug Screens

Employer-mandated and clinical drug screens bill under different codes.

Miscoding screen intent is a common source of reimbursement delay.

Vaccinations

Administration and vaccine codes must pair correctly by payer.

Vaccine code pairing errors slow down otherwise clean claims.
The Journey

The high-speed patient journey.

Arrival
Walk-in recorded on entry
Registration
Demographics captured in seconds
Eligibility
Benefits checked before visit starts
Triage
Acuity assessed immediately
Provider Visit
E/M level set by complexity
Procedure
Same-day procedures coded at point of care
Coding
CPT, ICD-10, modifiers applied
Claim Submission
Payer-specific formatting checked
Payment
Remittance posted same-day
The Platform

Same-Day Coding Intelligence

Seven modules validate every claim before it ever reaches a payer.

E/M Validation

Validated

Confirms E/M level matches documented complexity and time.

97.8%
level-to-documentation match

Procedure Coding

Active

Matches laceration, splinting, and I&D codes to documentation.

1,860
procedures reviewed

Modifier Intelligence

Active

Flags missing or mismatched modifiers before submission.

2,240
modifier checks

Workers' Compensation

Synced

Applies state-specific workers' comp forms and authorization logic.

Jurisdiction
rules current

Occupational Medicine

Validated

Routes employer-billed visits to the correct payer automatically.

Matched
employer billing

Medical Necessity

Validated

Confirms documentation supports every code billed.

Matched
diagnosis-to-code

Claim Readiness

Processing

Runs a final payer-specific check before a claim ever leaves.

95%
first-pass rate
Operations Command Center

Every visit, every claim, live on one screen.

Live

Today's Visits

142 walk-in visits tracked across every location today.

18 min

Average Wait Time

Tracks door-to-provider time in real time.

12 pending

Coding Queue

Shows charts awaiting same-day coding review.

38 in queue

Claim Queue

Displays claims staged for submission today.

94% verified

Eligibility Status

Confirms real-time benefits checks across every visit.

6 this week

Denials

Surfaces denials with root cause before resubmission.

Updated daily

Collections

Tracks same-day and aged collections by location.

$680K tracked

Revenue Forecast

Projects reimbursement across visit types and payers.

Clientele AI

One continuous line of defense, intake to remittance.

Patient Intake

Captures visit type, complexity, and payer at check-in.

Documentation Review

Cross-checks chart documentation against billed complexity in real time.

CPT Recommendation

Surfaces the correct E/M and procedure code set.

Modifier Validation

Confirms modifiers match payer-specific same-day billing rules.

Claim Scrubbing

Runs a final payer-specific check before a claim ever leaves the building.

Denial Prediction

Flags high-risk claims before submission.

Revenue Optimization

Identifies underpaid claims and coding opportunities across your payer mix.

Performance Dashboard

Measurable results, from the first submitted claim.

0%
Patient Throughput
Of visits coded same day
0%
Same-Day Claim Rate
Submitted within 24 hours
0%
Coding Accuracy
E/M-to-documentation match
0%
Denial Reduction
Fewer denials year over year
35% Faster
Collection Speed
Than manual processing
+30%
Operational Efficiency
More visits per coder
Urgent Care Services

One platform, every urgent care service line.

Select a service to see how Clientele handles its billing workflow.

Urgent Care
Service Line

Walk-In Care

E/M level selection and same-day documentation validated through to claims and revenue.

What Practices Say

Urgent care operators, in their own words.

"Our same-day claim rate finally matches our same-day care model. Clientele keeps up with our volume."

Practice Administrator
Urgent Care Group · Texas

"Workers' comp used to be a black hole. Now we can see exactly where every claim stands."

Revenue Cycle Director
Multi-Location Urgent Care · Ohio

"E/M leveling errors dropped almost overnight. Our coders finally have a second set of eyes."

CFO
Occupational Health Network · Arizona
FAQ

Common questions from urgent care operators

How does Clientele handle high-volume, same-day coding?

Our engine reviews charts as they close, applying E/M and procedure logic in real time so same-day claims go out clean without slowing down your front desk.

Can it manage workers' compensation claims separately from standard billing?

Yes. Clientele applies jurisdiction-specific forms and employer authorization logic so workers' comp claims follow their own compliant path.

Does it validate E/M level selection?

Clientele checks that the billed E/M level matches documented complexity and time before the claim is submitted.

How does the platform handle occupational medicine billing?

It routes employer-directed visits to the correct payer and applies occupational-specific coding rules automatically.

Does this replace our coding team?

No. Clientele's AI layer works alongside your coders, validating claims and surfacing issues before submission.

How long does implementation take?

Most urgent care groups are fully live within 2 to 4 weeks, including payer and EHR configuration.

Every Minute Saved.
Every Claim Protected.

See how Clientele's urgent care intelligence platform validates E/M levels, procedure coding, and workers' compensation claims before they ever reach the payer.

HIPAA Compliant SOC 2 Type II Trusted by urgent care and occupational health practices nationwide